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(More customer reviews)I am a 52 year old widow with 4 grown children, and I've always had at least one dog; now with the kids gone I have 3 small dogs. This is the third carpet cleaner I've purchased over 15 years. The first was a Hoover, and though I thought it worked fine, advances over the years have made big improvements both in the machines' ability to clean, and their design.
My second machine was the old version of this machine, which was 5 years old, and still working, but one of the kids borrowed it, and when I stressed the importance of cleaning after use, she went nuts and disassembled the thing to clean it (totally unnesessary), and it came back not working well. Obvious user problem, not the machine's fault.
So, I ordered the 9400 Select, which arrived promptly from Amazon, quickly assembled it, and went to work in the bedroom. With 3 dogs, I clean the carpet every 3 months. My dogs are potty trained, but they are dogs, after all, and unlike me they can't remove dirty shoes when they enter the house. Amazing what 12 little feet can track in to a carpet! So, between my normal use, and the dogs, I am always looking for the best machine.
I am going to post some pictures of the things mentioned, if this site allows... By the way, the room I did first and will base these comments on is a 12x15 foot bedroom, with very light colored carpeting. Some reviewers expressed frustration with the fuzzballs that can get left behind. Yes, this machine does that. It is old carpet, dog fur, and dirt. It is confined, slightly damp, and picks up easily. In this room there were maybe 12 chunks of this stuff, which were picked up as I went along. Not slimy, didn't require toweling or gloves.
Next, one reviewer said the machine leaks dirty water spots all over. Again, the machine at the end of a pull does leave some water spots. As soon as you go over the pull again, they are sucked up, leaving no spots in the wake. When I am changing the dirty water tank and refilling the bladder, I always throw a towel under the machine for the few minutes I am away. This is a water/detergent based machine; of course some excess might drip out when it is stationary. All of my machines did this, so I don't even think of it as unusual.
As for not knowing when the bladder is empty and needs refilling, I did not hear the "pop" some reviewers did, but I didn't need to stop and check the level, either. I just paid attention when pulling the trigger for the cleaning mode, and if nothing was being sucked up when trigger is released and it is in suction mode, which one can easily see through the clear design, I know there is nothing going out, and it's time to throw out the old water and refill the bladder. In this room, I take an hour or so to clean it properly. People who want a 10 minute clean are going to get exactly that. It takes months, sometimes years for carpeting to get dirty, but some folks want it to be cleaned in 10 minutes. I just don't get that. The trick is that though this is a very easy machine to use, the key is in going SLOWLY, and allowing the machine to do what it was designed to do. Get the fibers wet/soapy; then let the brushes get down deep, suck up the slop the machine cleaned, then turn the dial to rinse only (I always do this, though many don't, because in my opinion detergent residue left behind becomes a magnet of sorts for dirt once the carpet is dry). In any case, to do the job right, this room took me about an hour. Time well spent, with excellent results. Cleanup is a breeze. Take the bladder/ takeup container, empty it, then pour water through the take up holder to get any remaining dirty water out. This takes all of about 1 minute.
If my trend of getting a new cleaner about every 5 years continues, and in that time I use the machine 20 times, this is a bargain.
I am thrilled with the results this machine gives, and highly recommend it. I guess the only other issue I could address is the storage, and I do understand that it is slightly bulkier than a traditioner vaccuum cleaner, and if one doesn't have a spare closet it could be a problem. In this house, it just rests under the basement staircase, ready and waiting to be called into action again.
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Bissell ProHeat 2X Select Upright Deep Carpet Cleaner, 9400MNo more back and forth with the spray can and wimpy dry vacuum to get out tough carpet stains. ProHeat's hot, cleansing formula and extremely powerful suction work together to quickly remove tough carpet stains and embedded debris in a single pass. Ten rows of powerful brushes agitate ground-in dirt and bring it to the surface, while a wide floor nozzle with a 12-inch cleaning path extracts all traces for spotless results every time. Innovative edge-sweep brushes clean flush with walls without scratching.
The ProHeat 2X is equipped with ultra-smooth wheels and an extra-long, 30-foot power cord for optimal maneuverability. Perfect for cleaning carpet, upholstery, and stairs, the ProHeat features an innovative Tough Stain tool for cleaning up gummy messes and restoring carpet to factorylike newness. Other features include a heater switch, heat indicator light, carrying handle, easy-to-clean nozzle, and 2-in-1 tank as well as 12 amps of cleaning power. Your purchase includes the stain-removing tool, a bare-floor tool, a trial-size stain cleaner and fiber cleansing formula, and Scotchgard for keeping that carpet perfectly clean.
Bissell ProHeat models all feature a patented built-in heater that will heat the hot tap water you put in up to 25 degrees hotter to safely optimize cleaning effectiveness. The heater will never allow the temperature to exceed 190 degrees. The Heater switch on the front of the machine controls the heater so you have the option to turn off the heat if you are cleaning delicate wool or Oriental rugs.
The two DirtLifter PowerBrush rollers are designed to enhance cleaning performance. The bristle pattern safely lifts out the deep-down dirt while gently grooming carpet fibers. The floating suspension self-adjusts to all carpet heights and protects your carpet if you leave the power switch on. Once the product is in the Upright position, the brushes automatically stop spinning. The Detent Pedal will activate the brush when floor cleaning.
The Custom Clean feature automatically mixes hot tap water with the Bissell formula. Simply choose one of the our settings (Heavy Traffic, Normal Clean, Light Clean, or Rinse) and the ProHeat 2X will adjust the right amount of cleaning solution to mix with the heated water to fit your cleaning need.
FAQ
What is deep cleaning and why is it worthwhile? Deep cleaning is a carpet-cleaning process that loosens and removes most harmful dirt and ground-in grit, which may be deep down in your rugs and carpets. Not only does it protect the investment you have in your home, but parents of young children, pet owners, and allergy sufferers may find deep cleaning especially beneficial.
What features should I consider when I purchase a deep cleaner? It is important to choose a machine that is easy to use and fits your needs. Specific features to consider are heater, brushes, design, power rating, number of cleaning attachments, styling, weight, and warranty.
Why do I need a built-in heater on my deep cleaner? The Bissell ProHeat2X with a patented built-in heater heats the water and solution--just like the pros. The water and solution travel through the heater before being sprayed onto your carpet. Bissell provides continuous heated cleaning by raising the temperature of your hot tap water by up to 25 degrees. Other systems use exhaust air from the motor to achieve "heated cleaning."
Are the Bissell DirtLifter PowerBrushes safe for my carpeting? The Bissell Research and Development department tests products on a wide variety of the most common types of carpeting for durability and wear. All of our cleaning products are proven safe, gentle, and effective on cleaning carpets. Cleaning effectiveness is dependent upon multiple factors, including brush engagement. The DirtLifter PowerBrush system is a crucial element in our cleaning process and a key factor behind our statement of unbeatable cleaning. Bissell brushes rotate like those on your everyday vacuum cleaner. They are powerful enough to get the deep-down dirt, yet gentle enough to use daily.
How is my carpet warranty affected? Until now, to maintain your Scotchgard protector 5-year limited stain warranty you were required to hire a professional cleaner. By using your Bissell ProHeat with Bissell formulas containing Scotchgard protector every 12 months, your carpet's warranty from 3M remains in effect. No other deep-cleaning system can do this for you. Refer to the Scotchgard protector warranty for details.
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