Average Reviews:
(More customer reviews)I purchased this 'product' and had it shipped 2-day to get my pool prepared for this weekend. I paid over $1300 for this thing. I paid extra money for a remote control model - I need to be able to control the cleaner for spot cleaning - and the item arrived from Amazon today. I read the entire manual cover to cover. I followed all instructions the company put in their manual.
I connected everything, put a battery in the remote control, extended the antenna on my power unit, and put the POS in the pool - being careful to get all the air out before it settled to the bottom of the shallow end of my pool.
I turned it on and it looked great.
It went right to the other side of the pool, climbed the wall, and started cleaning the waterline as advertised.
This was the very last time I would ever see this thing anywhere near the waterline.
The remote control is so cheaply made I would expect it to be used with a child's toy. It has 2 buttons that are nearly impossible to use. But the worst thing is that when a button here is finally pushed nothing happens. Nothing at all. The remote control does not work at all in any way.
For anyone considering buying a robotic pool cleaner I would suggest another brand - unless you enjoy returning heavy packages through UPS and waiting for a refund.
All I wanted was a product that does what it's advertised to do. But instead I got this POS.
UPDATE: I have returned this product to Amazon and purchased another brand of pool robot, (with which I am very, very satisfied), and I'm waiting for my full refund. The reason I purchased this from Amazon was for this very reason - they always stand behind the products they sell and if there's something wrong, (like there is with this thing), Amazon has always done the right thing and refunded the customer's money. I don't return things often but when I have Amazon kept me a very satisfied customer. This is a very expensive item, at least to me, so I'll keep you all updated on how this transaction goes. I made sure to return this item in pristine condition, completely cleaned and including all the crappy parts right down to the plastic bags and packing material. I've shipped it insured UPS 2-day. Other than the horrible design and the fact that this thing doesn't even come close to doing what the ads say it will, there's nothing at all wrong with the unit. I took pictures just to make sure...but I'm confident Amazon will honor their return policy. I avoided buying this thing from anyone except Amazon for just this reason.
Final Update: Just as I thought...if you're ever going to buy something and you feel like you're taking a chance that the product may not be as good as the ad says - ALWAYS BUY IT FROM AMAZON! Amazon, once again, has stood behind its promises and has refunded 100% of my money that I paid for this completely crappy product. I specifically bought from Amazon just because there was a chance this thing might not work right - and I'm very glad I did!
If you're looking for a pool cleaner - DON'T BUY AN AQUABOT - buy a Polaris 9300 Sport. Mine is still doing exactly what was advertised while the Aquabot suffers from very poor engineering and very misleading advertising. I hate to think what would have happened if I had bought this thing from a retailer or EBay or ANYWHERE except Amazon.
Amazon.com has another happy customer...Aquabot? Well, maybe a little more research and development for your product and a lot less lying in your ads would help your company in both reputation and revenue.
Click Here to see more reviews about: Aquabot ABTTRC Turbo TRC Robotic In-ground Pool Cleaner with Remote Control
Aquabot Turbo T Remote Control Automatic Pool Cleaner The Turbo T has all the fast-cleaning capabilities of the Aquabot Turbo-T with the addition of a remote control for spot cleaning. The remote control feature provides for radius turning, and precise forward and reverse movements that allow you to direct the Turbo T to any area in the pool that needs additional cleaning. Guide the unit to pick up leaves and debris when a complete cleaning is not necessary. The Turbo T includes a 61' cord, transformer, and remote control. Features: Fast cleaning capability Radius turning and precise movements Includes 61' of cord, transformer, and remote control UL listed 3-year warranty Model: NE345
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